Have questions regarding our products? We've got answers! Feel free to use the form below to contact us via email! Our team will review your submission and get back to you as soon as possible, usually within 1 - 2 business days. If you're checking out our website during our business hours, feel free to live chat with us using the button on the bottom right of the page!
You can use the form below for the following things:
- - to request a replacement
- - make and exchange or return an item
- - suggest a Design
- - & anything else you may need
To speed up the process, please provide us with as much info as possible, including your order number, a Kickstarter backer number, etc.
Looking for wholesale? Fill out our dealer application here!
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Business Address:
Hero's Armory
PO Box 816
Kuna, Idaho 83634-0816
Email:
support@herosarmory.com
Hours:
Monday - Friday: 9 AM - 6 PM MT
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PLEASE KEEP IN MIND THAT OUR CUSTOMER SERVICE TEAM IS WORKING AS HARD AS POSSIBLE TO HELP OUR CUSTOMERS WITH ANY QUESTIONS & CONCERNS QUICKLY & EFFICIENTLY. DUE TO COVID19 AND THE RESULTING CIRCUMSTANCES, HOWEVER, OUR CUSTOMER SERVICE IS RUNNING A BIT BEHIND AND ASK FOR YOUR PATIENCE. ORDERS ARE SHIPPING WITHOUT ANY ADDED DELAYS.